The following general terms and conditions apply, however regional circumstances and regulations, contractual obligations to suppliers, and matters relating to location, product type and supply logistics may cause these to be varied slightly for specific products, or specific destinations. These amendments and alterations are shown in the Terms and Conditions sections of each web site, and should be read in conjunction with the Terms And Conditions shown below.
MYFM Trip has taken due care and responsibility to verify and check all information on our web sites as at the time of compilation, however, as this information is supplied by the relevant accommodation & tour/cruise operators in our brochures, it accepts no responsibility for any inaccuracy or misdescription contained in the publications.
MYFM Trip does not accept responsibility for any change in prices or variation of services as shown, and all services and prices are subject to change without notice.
MYFM Trip does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those service providers in connections with your convention pursuant to a contract between them and yourselves and over whom we have no direct control. We do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of Government or of any other authorities, accidents to or failure of machinery or equipment or industrial action.
Please note that once your booking is confirmed, you will receive an e-mail or SMS on your registered mobile number confirming your booking.
Please expect to receive your vouchers 72 hours before your departure date (subject to full payment of your package cost).
Please note that these packages are customizable, which means that you will be able to make changes to the itinerary/activity if you so desire. The final payment will be calculated as per the activities reflecting on the website which will be outlined in the confirmatory e-mail sent to you.
For the comfort and convenience of our passengers, we will sometimes reverse the direction, or slightly amend the itinerary. We will try to advise you of these amendments, prior to the start of the tour or on tour. In the event that a tour participant misses on any part of the sightseeing tour or any such tour due to delay on his part, he will not be entitled to claim refund of the same.
We have mentioned the indicative names of the Hotels for each tour. We reserve the right to change the same due to unavoidable circumstances. In that case we may provide alternative, similar accommodation for which we are not liable to pay any refund. We will not be responsible or liable in case of loss of property or life at the Hotel. Similarly any damages caused to the hotel rooms during your stay, shall be payable by the Clients and the Company will not be liable for the same.
a) Booking will be taken after receive 50% of total package cost.
b) The Client must pay the balance amount 30 days prior to the date of departure of the Tour. If client fails to pay the balance amount within stipulated time then the booking shall be deemed to be the cancelled and entire advance amount will be forfeited and the passenger shall not be entitled to the refund of the same.
If the Client is willing to amend or cancel his/her booking because of whatsoever reasons including death, accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover Cancellation charges from the Client:.
Please note Cancellation / Amendment request needs to reach us in writing. Any amendment received after booking will be treated as cancellation. The Cancellation policy is as follows:
7 days or less before the tour commencement date: No refund
7 days to 30 days: 25% of the paid amount
31 days to 60 days: 50% of the amount
61 days to 90 days: 75% of the amount
Any amendment in the original booking has to be given to us in writing. All changes will be processed only after the receipt of the same by the Company. However, if any of the amendment requests results in cancellation of one or more services, then the Company is liable to recover cancellation charges as indicated in the above-mentioned table.
Refund against Amendment and Cancellations will be paid directly to the source through whom the client is booked. It would take at least 15 days to process such Refund. However, there is NO REFUND for any unutilized services example – meals, entrance fee, optional, hotel, sightseeing, transportation (surface / air).
In case your package needs to be cancelled due to any unforeseen conditions. MYFM Trip shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors.
If payment is not made as per the schedule provided in the first booking confirmation e-mail, MYFM Trip reserves the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy.
Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, mini bar etc., are not included
Standard check-in time at the hotel is normally 2:00 pm and check-out is 11:00 am. An early check-in, or a late check-out is solely based on the discretion of the hotel.
In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category.
Certain hotels abroad may ask for a security deposit during check-in, which is refundable at check-out subject to the hotel`s policy.
Please note that Day at Leisure essentially implies that no sightseeing activities have been included for that day.
Kindly be on time for your activities, tours and transfers. Most countries are quite strict about following a schedule
The Client agrees and acknowledges that they consent to participate in the excursion activities without any obligation from the Company. Client confirms that he/she is medically fit to participate in all activities involved in excursion activities & fully accept my personal responsibility of my safety.
THE COMPANY shall not be liable for any physical injury or loss of life caused to the Client due to such participation.
Upon signing the booking form, the above-mentioned terms & conditions shall be binding on both the Company and the Client and shall become the only basis of relations between the parties and all previous communication in whatsoever form or mode whether oral or otherwise, with respect to any terms & conditions of the tour and services shall stand cancelled / revoked / terminated.
Declaration by the Client:
I /We have read and accepted the above-mentioned terms & conditions on behalf of the person(s) whose name appears in Booking Form and I am /we are aware that I / we shall be abide by the same. I /We have also read the brochure / tour itinerary and notes there-in along with the ‘Tips for Smooth Travel’ and I accept the same. I /We have been given the copies of all the above-mentioned documents.